Effective Date: 07/11/2024
These Terms and Conditions govern your use of the website www.roweresidential.co.uk (the “Website”) operated by Rowe Residential Limited, a UK-based letting agent (the “Agent”, “we”, “us”, or “our”). By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions.
1. Definitions
• “User” means any individual who accesses or uses the Website.
• “Services” refers to the services provided by the Agent through the Website, including property listings, tenant and landlord services, and any related services.
• “Property Listings” refers to the properties advertised or listed on the website for letting or rental purposes.
2. Acceptance of Terms
By using the Website, you agree to abide by these Terms and Conditions, including any future amendments. If you do not agree to these terms, you must not use the Website.
3. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms periodically for changes. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.
4. Use of the Website
• The Website is provided for lawful purposes only. You agree to use the Website in accordance with all applicable laws, regulations, and third-party rights.
• You must not:
• Use the Website in any way that may damage, disable, or impair the Website’s functionality.
• Attempt to gain unauthorised access to the Website, other user accounts, or any related systems or networks.
5. Property Listings and Services
• The Property Listings and services provided on the Website are for informational purposes only. The Agent makes no guarantees regarding the availability, accuracy, or completeness of property details, and no offer to enter into a contract for letting is made through the Website.
• Tenants and landlords should independently verify property details before entering into any agreements.
7. Privacy and Data Protection
• We take your privacy seriously. For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
8. Intellectual Property
• All content on the Website, including text, images, logos, graphics, and software, is owned by Rowe Residential Limited or its licensors and is protected by copyright and other intellectual property laws.
• You may not use, reproduce, or distribute any content from the Website without our prior written consent.
9. Third-Party Links
• The Website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement or responsibility for the content or accuracy of those websites. We recommend reviewing the terms and privacy policies of third-party websites.
10. Limitation of Liability
• The Agent makes no representations or warranties regarding the completeness, accuracy, or reliability of the content on the Website.
• To the fullest extent permitted by law, the Agent is not liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use the Website, including but not limited to loss of data or profits.
11. Indemnity
You agree to indemnify and hold harmless Rowe Residential Limited, its affiliates, officers, directors, agents, and employees from any claims, losses, damages, or expenses (including legal fees) arising out of your breach of these Terms and Conditions or your use of the Website.
12. Governing Law and Jurisdiction
• These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
• Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Force Majeure
We will not be liable for any failure to perform our obligations under these Terms if such failure is caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, or acts of government.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Rowe Residential Limited
145A Ashley Road,
Hale,
Altrincham,
WA14 2UW
0161 928 7670
info@roweresidential.co.uk
PRIVACY POLICY
Privacy Policy for Rowe Residential Limited
Rowe Residential Limited respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website [www.roweresidential.co.uk] use our services, or communicate with us in any way.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of personal data:
• Personal Identifiable Information (e.g., name, address, email address, phone number, etc.)
• Property Preferences (e.g., location, price range, number of bedrooms, etc.)
• Financial Information (e.g., proof of income, credit references)
• Transaction Data (e.g., payments, lease agreements)
• Communication Data (e.g., emails, phone calls, website interactions)
We collect this information when you:
• Inquire about or apply for rental properties
• Communicate with us via email, phone, or other channels
• Make payments or sign contracts
• Use certain features of our website
2. How We Use Your Information
We may use the personal data we collect for the following purposes:
• To manage and provide our letting agent services
• To process rental applications, payments, and contracts
• To communicate with you about property listings, inquiries, and updates
• To send marketing communications (where permitted)
• To respond to your questions or feedback
• To comply with legal and regulatory obligations
• To improve our website and services
3. How We Share Your Information
We may share your personal data with third parties in the following circumstances:
• Service Providers: We may engage third-party service providers to assist with specific functions (e.g., payment processing, email marketing, website hosting). These providers are contractually bound to protect your data.
• Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to a court order or government request.
• Other Parties: In the case of a sale, merger, or acquisition of our business, your data may be transferred as part of the transaction.
We will not sell or rent your personal information to third parties for marketing purposes without your explicit consent.
4. How We Protect Your Information
We use a variety of technical and organisational measures to safeguard your personal data, including:
• Secure storage of personal data
• Regular security assessments and updates to our systems
• Limited access to personal data by authorized staff only
While we take reasonable steps to protect your personal data, please note that no method of online transmission or storage is completely secure.
5. Your Data Protection Rights
As a data subject, you have certain rights under the General Data Protection Regulation (GDPR), including:
• Right of Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to erase: You can request that we delete your personal data (in certain circumstances).
• Right to Restrict Processing: You can ask us to restrict the processing of your data.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used format.
• Right to Object: You can object to certain types of processing, including direct marketing.
If you wish to exercise any of these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies on our website to improve your experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.
7. International Transfers of Data
We do not transfer your personal data outside the UK or the European Economic Area (EEA) unless we have implemented appropriate safeguards, such as standard contractual clauses, to ensure your data is protected in accordance with UK and EU data protection laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date”. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
• Email: info@roweresidential.co.uk
• Phone: 0161 928 7670
• Address: 145A Ashley Road, Hale, Altrincham, WA14 2UW
This Privacy Policy was last updated on 07/11/2024
Important Notes:
1. Cookie Policy: If you use cookies or similar technologies on your website, ensure you also have a separate Cookie Policy detailing the types of cookies used and how users can manage them.
2. Consent for Marketing: Make sure that if you’re sending marketing emails or communications, you’re obtaining explicit consent from users and allowing them to easily unsubscribe.